Premium Club Program Rules

Definitions

MisterTennis.com is a brand owned by Mister Tennis Srl, with registered office in Largo Guido Donegani, 2 - 20121 Milano MI (Italy) - VAT No. 02880140781.

Premium Club is the exclusive program dedicated to MisterTennis.com customers, offering benefits, reserved prices and dedicated offers to registered users.

Member means a private consumer registered in the Premium Club program, who has completed the registration process on MisterTennis.com according to the indicated procedures. Member status is reserved exclusively for users who use the program benefits for personal and non-commercial purposes.

How to Join

Becoming a Member is easy, fast and free.

1. If you do not have an account yet: register on MisterTennis.com and accept the Premium Club membership and newsletter subscription;
2. If you already have an account: log in to your personal area and request Premium Club membership;
3. Confirm your newsletter subscription: if you are not already subscribed, you will need to confirm your subscription through a double opt-in email;
4. Complete your player profile: enter your preferences, playing level and useful information to personalize your experience.

Exclusive Benefits

As a Premium Club Member, you will enjoy the following exclusive benefits:

• Special prices on many products in the catalog;
• Free returns on every purchase, excluding sale items;
• Access to exclusive promotions throughout the year;
• Access to products and offers reserved for Members;
• Exclusive previews of new collections and special offers;
• Personalized communications based on your player profile.

Maintaining Membership

Premium Club Member status remains valid as long as the user profile is active and updated. To continue benefiting from exclusive advantages, the membership must remain complete, including newsletter subscription and completion of the player profile. MisterTennis.com reserves the right to revoke Member status in case of improper use of the program or failure to comply with the terms and conditions.

Revocation of Member Status

MisterTennis.com reserves the right to revoke Premium Club Member status if behaviors are detected that violate the program terms and conditions or are contrary to principles of fairness and transparency. Behaviors that may result in revocation include:

• Improper use of benefits;
• Providing false or incomplete information;
• Unauthorized activities;
• Failure to comply with the program conditions.

Exclusion from Participation

The Premium Club program is intended exclusively for private customers. Retailers, distributors and individuals purchasing for commercial purposes are excluded from participation.

Changes to the Rules

MisterTennis.com reserves the right to modify, update or supplement these rules at any time. Any changes will be communicated through the official website and, where possible, by email to registered Members.

Program Closure

MisterTennis.com reserves the right to suspend or terminate the Premium Club program at any time. In the event of program termination, Members will be informed through the official website and/or email communications.

Personal Data Protection

MisterTennis.com guarantees that all personal data provided by Premium Club Members will be processed in compliance with the applicable personal data protection regulations, including EU Regulation 2016/679 - GDPR.

Limitation of Liability

MisterTennis.com shall not be liable for any delays, interruptions or inability to access Premium Club benefits due to force majeure, technical issues or events beyond the company's control.

Contact and Support

For any information, clarification or support related to the Premium Club program, Members may contact MisterTennis.com customer service through the channels indicated in the Contact section of the official website.